Have a question about working together? You’re in the right place.

  • What services do you offer?

    Nat Marie Design offers a range of creative services including:

    - Brand Strategy & Identity Design

    - Website Design (Squarespace + WordPress)

    - Social Media Strategy & Content Creation

    - Monthly Marketing Retainers

    - Launch Support for Franchises, Clinics, and Creative Brands

    - Canva Templates, Content Calendars, and Marketing Collateral

    If you’re not sure where to begin, we’re happy to start with a discovery call to walk you through the best next step.

  • What’s your process like?

    Every project begins with a creative strategy session to clarify your goals, audience, and direction. From there, we move through:

    Discovery – creative direction, moodboards, and strategy

    Design – logo concepts, brand visuals, or wireframes

    Delivery – final files, training, or launch support

    Support – optional retainer services or add-on marketing help

    You’ll be involved at key checkpoints, with room for feedback and collaboration throughout.

  • How long does a branding project take?

    Branding projects typically take anywhere from 6 weeks to 4 months, depending on the scope, revision process, and deliverables. We’ll outline your custom timeline at the beginning of your project.

  • Do you offer payment plans?

    Yes! We typically break projects into 2–3 payments, depending on the scope. Ongoing retainer work is billed monthly.

  • What platforms do you design websites on?

    We primarily build websites on Squarespace, because it is easy to update and provides the most design flexibility.

    For clients who need a more complex or customized build, we also partner with a web development team to bring your vision to life while still maintaining a consistent brand experience.

  • What if I just need help with social media?

    You don’t have to commit to a full branding package to work with us. We offer:

    - One-time strategy sessions

    - Monthly content creation or planning

    - Canva template systems

    - Full-service social media retainers

    We also offer The Social Club, our signature social media course for small business owners who want to learn how to market their brand confidently and consistently.

  • Can I hire you for ongoing support?

    Yes! We offer monthly marketing retainers that include a set number of hours for ongoing creative work—perfect for franchises, wellness businesses, and brands in growth mode.

    This can include content creation, email marketing, blog writing, social media management, and more.

  • What if I’m not sure what I need yet?

    That’s totally normal—and exactly what we’re here for. Whether you’re deciding between a rebrand, a website update, or monthly marketing support, we’ll guide you through the options based on your goals, budget, and timeline.

    We start with a free discovery call to get to know your business and recommend a clear, strategic next step. No pressure, just clarity.

  • Will I be able to manage things myself after the project ends?

    Absolutely. We design with your long-term success in mind. Whether it's a brand system, website, or social media templates, you'll receive tools and training to confidently manage things moving forward.

    For websites, we include a tutorial walkthrough, and for branding or Canva templates, we make sure everything is easy to update and use. If you ever need extra support down the road, we also offer ongoing retainer options.